Markus Granelli
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Markus Granelli is the General Manager of the prestigious Dolder Grand hotel in Zurich, known for his expertise in hospitality and guest relations. He often shares insights on guest behavior and hotel management, particularly regarding the expectations and tactics of hotel guests seeking upgrades and special treatment.
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Recent news mentions
Markus Granelli is the General Manager of the 'Dolder Grand' in Zurich.
Was Gäste nervt und wie sie reagieren könnenNeue Zürcher Zeitung·
Switzerland· 2025-07-18
Switzerland· 2025-07-18
Markus Granelli is the General Manager of the 'Dolder Grand' in Zurich.
dreiste Tricks und wie man zum Upgrade kommtNeue Zürcher Zeitung·Switzerland· 2025-07-11
Switzerland· 2025-07-11
