Raphael Girardoni
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Raphael Girardoni is the managing director of customer experience at American Airlines. He has been in the news for discussing the evolving in-flight entertainment landscape, noting how passenger preferences for content can vary significantly and that the choice of movies often transcends class distinctions on flights.
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Recent news mentions
Raphael Girardoni is the managing director of customer experience at American Airlines.
The fascinating history of inflight entertainmentThe Sydney Morning Herald·
Australia· 2025-03-07
Australia· 2025-03-07
Raphael Girardoni is the managing director of customer experience at American Airlines.
The bizarre history of inflight entertainmentThe Sydney Morning Herald·Australia· 2025-03-06
Australia· 2025-03-06
Raphael Girardoni is the managing director of customer experience at American Airlines.
From Fawlty Towers to ‘rawdogging’ – the bizarre history of in-flight entertainmentThe New Zealand Herald – country’s largest newspaper, est. 1863·
New Zealand· 2025-02-28
New Zealand· 2025-02-28