Santosh Rao

Santosh Rao leads the business unit for Global Capability Centres (GCCs) within IBM Consulting India and South Asia. He is at the forefront of the evolving role of these centres, advocating for a shift from traditional cost-focused operations to strategic innovation and AI-driven initiatives across various sectors, including manufacturing, retail, and healthcare. Santosh emphasizes the importance of embedding responsible AI principles and governance in development processes, aiming to position Indian hubs as centers of strategic leadership for large enterprises.