Amit Kapur

Amit Kapur serves as the Vice President of AI and Data Analytics at Lowe’s, one of the largest home improvement companies in the United States. He plays a pivotal role in modernizing Lowe’s data ecosystems and orchestrating AI platforms to enhance customer experiences. His contributions from the India Global Capability Centre have been instrumental in developing innovative solutions, such as the newly launched chat assistant, Milo, which aims to improve customer service and operational efficiency within Lowe’s stores.