Biljana Papović
Biljana Papović is the Head of the Digital Transformation Department at Crnogorski Telekom. She recently gained attention for her remarks highlighting the importance of customer experience in the company's operations, especially following the receipt of the 'Fair to Consumers' certificate, which recognizes companies committed to transparent and responsible consumer practices. Papović emphasized that this recognition serves as motivation for continuous improvement in customer relations and reflects Crnogorski Telekom's dedication to listening to its users and enhancing service quality.
Not in the pool (under ¢1).
Recent news mentions
Biljana Papović from Crnogorski Telekom will moderate a discussion on operational response to incidents.
Prvi dan 6. Regionalne Cyber Security konferencije u znaku Crnogorskog Telekoma
Montenegro· 2025-11-17
Biljana Papović emphasized the importance of the selection of the judicial and prosecutorial council and judges of the Constitutional Court.
Vuković se izvinio zbog rječnika koji je koristio u prepisci s MijajlovićemMontenegro· 2025-10-10
Biljana Papović highlighted Montenegro's key priorities in the European integration process.
Naša obaveza je da dokažemo da je Crna Gora spremna za članstvo u EUMontenegro· 2025-09-30
Biljana Papović is the state secretary in the Ministry of European Affairs who discussed the benefits of Montenegro's EU membership for fishermen.
Održane konsultacije sa ribarima, članstvo u EU donijeće bolje uslove za rad i veći pristup fondovimaMontenegro· 2025-09-29
Biljana Papović discussed the implementation of the Net Promoter System to enhance customer satisfaction at Crnogorski Telekom.
Nova valuta povjerenja: moć korisničkog iskustvaMontenegro· 2025-09-20
Biljana Papović, the head of the Digital Transformation Service at Crnogorski Telekom, emphasizes that receiving this recognition is an important motivation for further improving customer relations.
„Fer sa potrošačem“ – sertifikat povjerenja za Crnogorski TelekomMontenegro· 2025-08-27