E. Scott Maynes
E. Scott Maynes is a researcher and author known for his work on product quality, notably in his book 'The Concept and Measurement of Product Quality' published in 1976. His research emphasizes the subjective nature of quality, which varies according to consumer preferences, suggesting that the perception of product quality is influenced by individual experiences and societal changes.
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E. Scott Maynes observed that quality is an intrinsically subjective concept, depending on consumer preferences.
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