Alexander Sánchez Cabo
Alexander Sánchez Cabo serves as the Medical Manager of the Caja Costarricense de Seguro Social (CCSS). He played a key role in introducing an omnichannel contact center to enhance communication with users of the CCSS, emphasizing the importance of direct and accessible support for health services, including the EDUS app.
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Costa Rica:
Sánchez Cabo is the fourth official to temporarily occupy one of the most important management positions in the institution.
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Costa Rica:
Alexánder Sánchez Cabo provided data on the number of resignations and hiring of specialist doctors during a CCSS board session.
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Costa Rica:
Alexánder Sánchez Cabo, the medical manager of the institution, presented the issue to the Board of Directors.
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Costa Rica:
Alexánder Sánchez Cabo, gerente médico, recalcó que estos números no contemplan las urgencias.
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Costa Rica:
Alexander Sánchez Cabo informed the Board about the critical situation faced by hospitals.
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Costa Rica:
Alexánder Sánchez confirmed that prior training will be provided to the teams.
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Costa Rica:
Alexánder Sánchez Cabo reported that 127 specialist doctors have resigned from public hospitals.
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Costa Rica:
Alexander Sánchez Cabo explained that the contact center adopts an 'omnichannel' model for communication with CCSS users.
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