Liu Xiaoguang
Liu Xiaoguang is a professor at Nankai University’s College of Computer Science. He provided insights on the limitations of current intelligent customer service technologies, emphasizing their inadequate semantic understanding and the necessity for improved algorithms to enhance communication and service quality.
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Recent news mentions
Liu Xiaoguang is the Deputy Director of the National Development and Strategic Research Institute at Renmin University of China.
焦点访谈丨透过年货清单，见证中国消费市场的蓬勃活力 _光明网
China· 2026-02-15
Liu Xiaoguang shared his insights from a trip to Guizhou, reflecting on Xi Jinping's emphasis on serving the people.
勇往直前 共创未来——习近平总书记在二〇二六年春节团拜会上的讲话激励海外中华儿女奋进新征程--时政--人民网China· 2026-02-15
Liu Xiaoguang, the deputy director of the National Development and Strategic Research Institute at Renmin University, reported on the constraints of core technologies in China.
報告：核心技術受制於人成常態 「十五五」須系統性調整 (22:39) - 20251130 - 兩岸 - 即時新聞
Hong Kong· 2025-11-30Liu Xiaoguang reflected on the importance of high-quality development as the theme for the upcoming five years.
挺膺担当勇争先——广大知识分子和青年学生深入领会全会精神激扬奋进力量 _光明网China· 2025-11-01
Professor Liu Xiaoguang from Nankai University commented on the low technical level of current smart customer service systems.
百姓关注｜智能客服不智能 “对牛弹琴”咋破解？--领导留言板--人民网China· 2025-02-17
Professor Liu Xiaoguang from Nankai University commented on the low technical level of current intelligent customer service systems.
智能客服不智能 “对牛弹琴”咋破解？ _光明网China· 2025-02-17
Professor Liu Xiaoguang commented on the low technical level of current intelligent customer service systems.
智能客服不智能 “对牛弹琴”咋破解？（百姓关注） --社会·法治--人民网China· 2025-02-17