Liu Xiaoguang

Liu Xiaoguang

professor China

Liu Xiaoguang is a professor at Nankai University’s College of Computer Science. He provided insights on the limitations of current intelligent customer service technologies, emphasizing their inadequate semantic understanding and the necessity for improved algorithms to enhance communication and service quality.

Global Media Ratings
Dominance
0.01%
Persistence
0 wks
Reach
1,112,787
Power
11,111$
Sentiment
3.67
Countries Mentioned
Country Mentions Sentiment Dominance + Persistence x Population = Reach x GDP (millions) = Power
China 3 3.67 0.08% +0% 1,402,112,000 1,112,787 $14,000,000 11,111$
Totals 3 1,402,112,000 1,112,787 $14,000,000 11,111$
Interactive World Map

Each country's color is based on "Mentions" from the table above.

Recent Mentions

China China: Professor Liu Xiaoguang from Nankai University commented on the low technical level of current smart customer service systems. 4

People's Daily: 百姓关注|智能客服不智能 “对牛弹琴”咋破解?--领导留言板--人民网

China China: Professor Liu Xiaoguang from Nankai University commented on the low technical level of current intelligent customer service systems. 4

Guangming Daily: 智能客服不智能 “对牛弹琴”咋破解? _光明网